Capdesia’s business model revolves around finding and supporting best-in-class operators with a view to helping them build exceptional businesses. To do so, we take an active involvement in our portfolio companies by providing management the tools to unlock tangible strategic, operational and financial levers of value creation. This may include brand building, unit development, new market entries, franchising, business process and supply chain optimisation and the use of technology.
As specialist investors, we seek to contribute to the positive impact that the food service industry can make on the environment, including in areas such as responsible procurement, sustainable packaging, waste reduction and energy efficiency. Given their labour-intensive model, food services companies also carry an enormous social responsibility. Capdesia is committed to ensure a work environment, for itself and its portfolio companies, that is safe, provides equal opportunity, treats people fairly and with dignity, and fosters individual development.
Capdesia will introduce regular HR performance and satisfaction reviews across all Capdesia portfolio companies, based on inclusion, diversity and empowerment with a requirement to always have a “good” internal Net Promoter Score (NPS) meaning >0 with a three year stretch target of “excellent” meaning >50% and closely monitoring of all HR related issues across all our group companies. We will prompt and appropriate action taken in situations where employees are at risk, abused, disrespected, discriminated against and/or treated unfairly. Capdesia will continuously assessment of HR policies and practices to ensure full transparency and effectiveness in supporting all current and future employees.
80-100% of single-use plastic packaging for own-brand products to be replaced by widely recyclable or home compostable materials within three years of Capdesia making an investment in a given company. By way of example, UK healthy grab-and-go chain Wasabi replaced 15 million plastic cutlery items and 9 million plastic bags used each year by recyclable products since Capdesia’s initial investment in 2019. We will target food waste (expressed as percentage of sales) of less than 1.5% across all Capdesia portfolio companies within the second year of making an investment.
Capdesia will target 100% of restaurant investments in companies that produce and/or deliver safe, high quality, nutritious, great tasting, and sustainable foods. We will prioritise investments in restaurant companies that embrace authentic, healthy food, responsible sourcing and sustainability and continuously appraisal of advances in food innovation and sourcing, and active collaboration with industry, academia and regulatory agencies on enhancing food safety standards and practises globally. Capdesia will ensure regular restaurant inspections, food safety audits and any certification standards (such as Global Food Safety Initiative-GFSI) and supply chain assurance reviews to measure performance and ensure compliance with applicable H&S and procurement guidelines and ethical policies.
Capdesia will implement bi-annual risk management matrix reviews across all portfolio companies including annual competence assessment of each member of governing bodies and their positive contribution made towards adhering to the strict ESG standards set across all our group companies. We will also prompt appropriate action in situations where ESG standards are breached.
Recognizing it will take alignment of all our organizations to scale impact globally, we invite you to join the movement as a Steward of Inclusive Capitalism. Together, the collective action of Council members will contribute to a fairer, more inclusive and sustainable future for all people and our planet.