Salesforce

Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, blockchain, IoT, and artificial intelligence—to connect to their customers in a whole new way. 

Marc Benioff

Marc Benioff

Chair and CEO, Salesforce

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We believe it is vital to state clearly to the world the set of our beliefs about Inclusive Capitalism. As such, we start with our Statement of Guiding Principles for Inclusive Capitalism. Knowing that words alone are not enough, each of us is making a series of commitments about how we will operate our institutions so that they help achieve Inclusive Capitalism. These commitments are forward-looking statements based on current goals, expectations and assumptions, which are not guarantees of future performance. For more information, please refer to our Terms of Use

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Summary

Salesforce transitions our company and world toward clean, renewable energy and a low carbon economy. We are committed to reaching 100% Renewable Energy by FY22. By 2030, we support and mobilize the conservation, restoration, and growth of 100m trees

Activities & Initiatives

  • Salesforce wants a future in which clean and renewable energy is powering all of the communities where we operate.
  • We use our platform capabilities to help our customers accelerate their climate action.
  • Salesforce believes that our technology can play an important role in helping to drive climate action that will accelerate the world’s efforts towards carbon neutrality and, in fiscal 2020, we launched Salesforce Sustainability Cloud, a carbon accounting product for businesses and governments to track and manage their greenhouse gas emissions.

Measures & Targets

  • Salesforce is committed to reaching 100% Renewable Energy by FY22.
  • By the end of 2030, support and mobilize the conservation, restoration, and growth of 100 million trees, as a component of the global 1t.org initiative.
  • Salesforce plans to deliver all customers a carbon neutral cloud and offsets all employee commuting and business travel emissions.
  • By 2022, $10M to invest in climate entrepreneurs and startups.
  • Salesforce has set a 1.5 degree science-based target that has been approved by the Science-Based Targets Initiative. This included a supply chain engagement commitment: By 2024, suppliers representing 60% of our Scope 3 greenhouse gas emissions will set their own science-based targets.
  • After 2020, all major, new Salesforce office interiors will align with LEED Platinum v4 standards and pursue Net Zero Carbon certification.

SDG Focus Area(s):

Summary

Salesforce empowers our global employees, customers and partners to become engaged citizen philanthropists in the communities where they live and work. By 2025, our goal is to mentor 15K job seekers, reach 300K job seekers, scale to 100 career events

Activities & Initiatives

  • Through our grantmaking, Salesforce will focus on ensuring that all young people, regardless of background or circumstance, have the skills and opportunities to reach their full potential.
  • We provide Salesforce technology for free to qualified nonprofits and education organizations around the world.
  • With the transformative power of Trailhead, we are empowering millions of trailblazers to thrive in the workforce of today and tomorrow by learning in-demand skills, earning resume-worthy credentials and connecting to opportunities from mentorship to placement in the Salesforce ecosystem and beyond.


Measures & Targets

  • By 2025, our goal is to mentor 15K job seekers. 
  • By 2025, our goal is to reach 300K job seekers. 
  • By 2025, our goal is to support 200 Workforce Development partners.
  • By 2025, our goal is to scale to 100 Career Events.
  • By 2025, our goal is to connect 10K Trailblazers to ecosystem opportunities.
  • By 2025, our goal is to empower Trailblazers to execute 1K community-driven BAM (Be A Multiplier) events worldwide.
  • By 2025, our goal is to enable 10M learners on Trailhead. 
  • By 2025, our goal is to have 1.5M credentials earned on Trailhead.

 

SDG Focus Area(s):

Summary

Salesforce strives to ensure that opportunities within the Salesforce ecosystem are open, fair, and empowering for all globally. We will work to increase the representation of URM in leadership by 50%, and increase Black and URM employees in the U.S.

Activities & Initiatives

  • We are committed to equal pay for equal work. To date, we’ve spent more than $12 million to address any unexplained differences in pay across gender globally and race in the U.S.
  • We continue investing in opportunity for all by supporting public education and workforce development, as well as enabling the workforce with technical skills of the future through Trailhead.
  • We support racial equality and justice for Black and underrepresented minorities (URMs) in the U.S. through efforts across our 4 pillars: people, purchasing, philanthropy and policy.
  • We continue practicing and evangelizing the ethical & humane use of our products and services through customer use policies and embedding ethics by design in the development of our products.
  • Through the Salesforce Impact Fund, we aim to accelerate the growth of cloud companies addressing some of today’s most pressing needs including education and reskilling, climate action, diversity, equity and inclusion, and providing tech for nonprofits and foundations


Measures & Targets

  • Support Employee Resource Groups (Equality Groups) and create a culture of allies at Salesforce
  • Create opportunities for diverse individuals such as women and underrepresented minorities (URMs) at Salesforce and within the Salesforce ecosystem (*URM or Underrepresented minorities refers to Black, Indigenous, and Latinx)
  • Annually complete our Equal Pay Assessment with subsequent pay adjustments
  • Engage 1000+ leaders in business, civil society, and government towards shared norms and processes on ethical & humane use
  • $100M fund designed to accelerate solutions addressing education and reskilling, climate action, diversity, equity and inclusion, and providing tech for nonprofits and foundations.
  • Salesforce will increase our investment and contributions to organizations and businesses to create better opportunities for underrepresented minorities. For example, we will commit $100 million to Black-owned businesses and $100 million to URM-founded companies by 2023 
  • Support internal and external policies promoting and supporting more fair and equitable communities and workplaces for underrepresented minorities. For example, we will work to increase the representation of URM in leadership at Salesforce by 50%, and increase the Black and URM employees in the U.S. by 50% by 2023.

SDG Focus Area(s):

Summary

Salesforce's goal is to purchase 1 million tons of high-quality blue carbon credits by 2025.

Activities & Initiatives

As part of Salesforce’s commitment to oceans, we launched a blue carbon program to conserve, protect, and restore coastal and marine ecosystems. This initiative will help develop the nascent blue carbon market, and includes a goal to purchase 1 million tons of high-quality blue carbon credits, equivalent to more than $10 million USD by 2025. Salesforce’s blue carbon program delivers on the company values and goals of equality and climate justice, carbon sequestration, and supporting ecopreneurs. To support high integrity in the development of the blue carbon market, we and a global coalition of ocean leaders co-sponsored the development of the High-Quality Blue Carbon Principles and Guidance – a framework to optimize outcomes from blue carbon for people, biodiversity, and the climate.

Measures & Targets

Salesforce's goal is to purchase 1 million tons of high-quality blue carbon credits, equivalent to more than $10 million USD by 2025. 

SDG Focus Area(s):

Summary

Salesforce will measure, manage, and develop a plan to reduce our nature impacts and dependencies by 2025.

Activities & Initiatives

We are committed to understanding, managing, and developing a plan to reduce our impacts and dependencies on nature across our business, including data centers, offices, value chain, people, and products. To do this we are conducting assessments within the business and are part of the Task Force on Nature-related Financial Disclosures (TNFD)’s pilot phase ahead of its launch later this year. 

Measures & Targets

Develop a plan by 2025 to manage our nature impacts and dependencies.

SDG Focus Area(s):

Summary

Salesforce will distribute $100 million USD through its Ecosystem Restoration & Climate Justice Fund by 2031.

Activities & Initiatives

Announced in late 2021, Salesforce's Ecosystem Restoration & Climate Justice Fund will invest a total of $100 million over 10 years toward key climate initiatives. We are making innovative investments and forging partnerships to catalyze the protection and restoration of nature at scale. We are focusing our efforts on supporting innovations that restore ecosystems and support biodiversity while also strengthening livelihoods and communities.

Measures & Targets

Salesforce set a goal to distribute $100 million through its Ecosystem Restoration & Climate Justice Fund by 2031.

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Recognizing it will take alignment of all our organizations to scale impact globally, we invite you to join the movement as a Steward of Inclusive Capitalism. Together, the collective action of Council members will contribute to a fairer, more inclusive and sustainable future for all people and our planet.