Salesforce

Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, blockchain, IoT, and artificial intelligence—to connect to their customers in a whole new way. 

Marc Benioff

Marc Benioff

Chair, Chief Executive Officer & Co-Founder, Salesforce

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We believe it is vital to state clearly to the world the set of our beliefs about Inclusive Capitalism. As such, we start with our Statement of Guiding Principles for Inclusive Capitalism. Knowing that words alone are not enough, each of us is making a series of commitments about how we will operate our institutions so that they help achieve Inclusive Capitalism. These commitments are forward-looking statements based on current goals, expectations and assumptions, which are not guarantees of future performance. For more information, please refer to our Terms of Use

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Summary

Salesforce empowers our global employees, customers and partners to become engaged citizen philanthropists in the communities where they live and work. By 2025, our goal is to mentor 15K job seekers, reach 300K job seekers, scale to 100 career events

Objectives

  • Through our grantmaking, Salesforce will focus on ensuring that all young people, regardless of background or circumstance, have the skills and opportunities to reach their full potential.
  • We provide Salesforce technology for free to qualified nonprofits and education organizations around the world.
  • With the transformative power of Trailhead, we are empowering millions of trailblazers to thrive in the workforce of today and tomorrow by learning in-demand skills, earning resume-worthy credentials and connecting to opportunities from mentorship to placement in the Salesforce ecosystem and beyond.

Metrics & Targets

  • By 2025, our goal is to mentor 15K job seekers. 
  • By 2025, our goal is to reach 300K job seekers. 
  • By 2025, our goal is to support 200 Workforce Development partners.
  • By 2025, our goal is to scale to 100 Career Events.
  • By 2025, our goal is to connect 10K Trailblazers to ecosystem opportunities.
  • By 2025, our goal is to empower Trailblazers to execute 1K community-driven BAM (Be A Multiplier) events worldwide.
  • By 2025, our goal is to enable 10M learners on Trailhead. 
  • By 2025, our goal is to have 1.5M credentials earned on Trailhead.

 

SDG Focus Area(s):

Summary

Salesforce strives to be the most trusted enterprise software company. We are transparent about our engagement with governments and sign up to lobbying transparency registries locally.

Objectives

  • Salesforce builds trust through our strategic goal to engage, understand and respect all stakeholders.
  • Ethics and integrity drive credibility: we lead by example and always act in an ethical manner. 
  • Salesforce promotes transparency inside and outside the organization.

Metrics & Targets

  • Salesforce has an excellent privacy and security program. Information about our infrastructure is available in real time to our customers. We develop a courageous and honest communication. 
  • We have an Office of Global Ethics & Integrity as well as an Office of Ethical and Humane Use of Technology, led by our Chief Ethical and Humane Use Officer. 
  • We are transparent about our engagement with governments and sign up to lobbying transparency registries locally.
  • Employees are encouraged to give feedback through the employee survey twice a year. We have a solid code of conduct and our employees take part in ethics training (employee code of conduct of conduct training, anti-harassment training, anti corruption law, cultivate equality). 

SDG Focus Area(s):

Summary

Salesforce strives to ensure that opportunities within the Salesforce ecosystem are open, fair, and empowering for all globally. We will work to increase the representation of URM in leadership by 50%, and increase Black and URM employees in the U.S.

Objectives

  • We are committed to equal pay for equal work. To date, we’ve spent more than $12 million to address any unexplained differences in pay across gender globally and race in the U.S.
  • We continue investing in opportunity for all by supporting public education and workforce development, as well as enabling the workforce with technical skills of the future through Trailhead.
  • We support racial equality and justice for Black and underrepresented minorities (URMs) in the U.S. through efforts across our 4 pillars: people, purchasing, philanthropy and policy.
  • We continue practicing and evangelizing the ethical & humane use of our products and services through customer use policies and embedding ethics by design in the development of our products.
  • Through the Salesforce Impact Fund, we aim to accelerate the growth of cloud companies addressing some of today’s most pressing needs including education and reskilling, climate action, diversity, equity and inclusion, and providing tech for nonprofits and foundations

Metrics & Targets

  • Support Employee Resource Groups (Equality Groups) and create a culture of allies at Salesforce
  • Create opportunities for diverse individuals such as women and underrepresented minorities (URMs) at Salesforce and within the Salesforce ecosystem (*URM or Underrepresented minorities refers to Black, Indigenous, and Latinx)
  • Annually complete our Equal Pay Assessment with subsequent pay adjustments
  • Engage 1000+ leaders in business, civil society, and government towards shared norms and processes on ethical & humane use
  • $100M fund designed to accelerate solutions addressing education and reskilling, climate action, diversity, equity and inclusion, and providing tech for nonprofits and foundations.
  • Salesforce will increase our investment and contributions to organizations and businesses to create better opportunities for underrepresented minorities. For example, we will commit $100 million to Black-owned businesses and $100 million to URM-founded companies by 2023 
  • Support internal and external policies promoting and supporting more fair and equitable communities and workplaces for underrepresented minorities. For example, we will work to increase the representation of URM in leadership at Salesforce by 50%, and increase the Black and URM employees in the U.S. by 50% by 2023.

SDG Focus Area(s):

Summary

Salesforce transitions our company and world toward clean, renewable energy and a low carbon economy. We are committed to reaching 100% Renewable Energy by FY22. By 2030, we support and mobilize the conservation, restoration, and growth of 100m trees

Objectives

  • Salesforce wants a future in which clean and renewable energy is powering all of the communities where we operate. 
  • We use our platform capabilities to help our customers accelerate their climate action.
  • Salesforce believes that our technology can play an important role in helping to drive climate action that will accelerate the world’s efforts towards carbon neutrality and, in fiscal 2020, we launched Salesforce Sustainability Cloud, a carbon accounting product for businesses and governments to track and manage their greenhouse gas emissions.

Metrics & Targets

  • Salesforce is committed to reaching 100% Renewable Energy by FY22.
  • By the end of 2030, support and mobilize the conservation, restoration, and growth of 100 million trees, as a component of the global 1t.org initiative.
  • Salesforce plans to deliver all customers a carbon neutral cloud and offsets all employee commuting and business travel emissions.
  • By 2022, $10M to invest in climate entrepreneurs and startups.
  • Salesforce has set a 1.5 degree science-based target that has been approved by the Science-Based Targets Initiative. This included a supply chain engagement commitment: By 2024, suppliers representing 60% of our Scope 3 greenhouse gas emissions will set their own science-based targets.
  • After 2020, all major, new Salesforce office interiors will align with LEED Platinum v4 standards and pursue Net Zero Carbon certification.

SDG Focus Area(s):

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Recognizing it will take alignment of all our organizations to scale impact globally, we invite you to join the movement as a Steward of Inclusive Capitalism. Together, the collective action of Council members will contribute to a fairer, more inclusive and sustainable future for all people and our planet.