We are here to support and guide our clients through any legal, regulatory or commercial process, provide access to resources that will help them or their business.
We firmly believe in continually developing our working relationships with our clients to one of trust and strength.
As a company that cares about everyone, not just those who work within the office environment, but external stakeholders as well, we wish to ensure that everyone:
We have successfully fostered a culture of mutual respect in our workplace, which is evident by the longevity of staff and the spirit of friendship and the feeling of community we all share. We encourage everyone to be open, and welcome discussion, ideas, and vision. As part of our ethos and our culture, we will work with all our stakeholders, both internally and externally to ensure that they are aware of our working procedures and are comfortable in knowing that they can talk to any members of staff about their issues in order to create an open door policy, provide worth in contributions to the company, and avoid unprofessional behavior, by having monthly group meetings with different people leading the meetings. We are aware that not everyone will welcome change, and these things take time to evolve, so we will work with everyone, provide encouragement and reassurance when and where needed, to ensure that everyone understands our open door policy and that openness in the workplace becomes the ‘norm’ by 2023, and will be reviewed as part of our ongoing company diligence and governance every six months.
As a company that cares that everyone has access to legal counsel, we wish to ensure that we are kept accountable to our promise on the Isle of Man. We will develop MannBenham Advocates as thought leaders for all Isle of Man civil law matters, from conveyancing to dispute resolution, by raising profile of legal counsel easily accessible to everyone using all the tools at our disposal. We have a short term objective to develop strategy and marketing plans by 2022 to roll out regular content on a quarterly basis to maintain presence of legal counsel and to ensure the Isle of Man is kept informed of the law, what can be done to help and to maintain accessibility to relevant key legal counsel. We will research, consult, draft and roll-out of a Client Charter by 2023, covering all aspects of Manx Civil Law, our promises to maintain accessibility of counsel, our commitment to working with Legal Aid clients and providing free initial consultations. We will review and maintain Charter document on six monthly basis. MannBenham Advocates will conduct independent internal/external stakeholder research on advice and customer service for the end of 2021 and continue to maintain annual feedback through surveys and focus groups.
Recognizing it will take alignment of all our organizations to scale impact globally, we invite you to join the movement as a Steward of Inclusive Capitalism. Together, the collective action of Council members will contribute to a fairer, more inclusive and sustainable future for all people and our planet.