The Vula platform is a unique health technology solution, which was designed by healthcare practitioners for healthcare practitioners. It has grown organically in South Africa by meeting the critical needs of a high-demand system. It connects a broad range of HCPs, including pharmacists, GPs and community health workers, to localized specialist services within geographical areas, thereby delivering locally relevant specialist guided health care at primary facilities. It helps build primary HCPs' capacity through digital-based learning, which occurs during their daily work because they learn each time they contact a specialist. It helps develop relationships and build trust in a healthcare ecosystem by improving care for patients at primary facilities. Also, it helps deliver relevant information to patients and provides a system for data analysis and reporting. Today, we have helped hundreds of thousands of patients receive specialist guided healthcare in a secure and efficient environment. Additionally, previously unrecordable communication data is aggregated, valuable and made available to healthcare workers to optimize their practices and identify opportunities.