Ujjivan Small Finance Bank
Ujjivan Small Finance Bank (USFB) Limited is among the leading small finance banks in India. As a mass-market bank, it remains committed to serving underserved segments through financial and digital inclusion. We are now a one-stop destination for financial services and offer personalised customer experience to our broad customer base. With technology as a key enabler, Ujjivan Small Finance Bank expands its reach and enhances customer experience. The strengthened digital interfaces across regions and languages have empowered our customers to seek timely and easy access to finance; at all times. This has further enabled the Bank to deepen its customer connection across diverse locations. As a ‘Responsible Bank, ’ we stay invested in creating a sustainable social impact through community development and financial literacy initiatives. Ujjivan Financial Services Limited (UFSL) commenced operations as an NBFC in 2005, with the mission to provide a full range of financial services to the ‘economically active poor’ who were not adequately served by financial institutions. On receipt of the License from RBI, UFSL set up Ujjivan Small Finance Bank (USFB), and USFB commenced its Banking operations from February 1, 2017. We are a ‘scheduled bank’ included in the Second Schedule to the Reserve Bank of India Act, 1934, and a listed Entity. Our IPO in 2019 was oversubscribed 170 times, and it was widely considered the best IPO in the last four years across the banking and financial services sector. The Bank has a Pan-India presence, with over 59.2 lakh customers, 575+ banking touchpoints across 248 districts, 24 states, and Union Territories - as of March 31, 2021. Our convenient alternative channels and digital footprint across internet banking, mobile application, tablet-based origination, and phone banking, among others, provide 24x7 access to full services of the Bank.


Ujjivan Small Finance Bank is committed to provide financial services to the unserved and underserved customers and transform to a mass market bank

Ittira Davis

Managing Director & Chief Executive Officer, Ujjivan Small Finance Bank

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We believe it is vital to state clearly to the world the set of our beliefs about Inclusive Capitalism. As such, we start with our Statement of Guiding Principles for Inclusive Capitalism. Knowing that words alone are not enough, each of us is making a series of commitments about how we will operate our institutions so that they help achieve Inclusive Capitalism. These commitments are forward-looking statements based on current goals, expectations and assumptions, which are not guarantees of future performance. For more information, please refer to our Terms of Use

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Ujjivan Small Finance Bank is committed to provide INR 29 million through 2021 for strengthening health infrastructure for COVID care in India, including support to frontline workers for preventing spread of COVID.

Activities & Initiatives

Through our branch, regional network, and partnership with non-profit organizations, we will support government and charitable hospitals in setting up makeshift/ temporary COVID care facilities, intensive care units including supply of medical equipment such as lifesaving ventilators and oxygen concentrators for the treatment of COVID patients.

Measures & Targets

In continuation of our commitment to support communities in combating pandemic, we will provide INR 29 million during the year 2021 for strengthening health care institutions, with a special focus towards community and government hospitals at urban and semi-urban areas. The grant will support more than 40 projects, with 25% allocation of funds for each of 4 geographical regions of India in an equitable manner. Ujjivan Small Finance Bank has provided INR 28 million through 26 projects during the year 2020 for supporting health care institutions for the treatment of COVID patients, supported frontline workers through distribution of PPE kits, masks and sanitizers, conducted covid awareness program for vulnerable communities and carried out food aid program for the people who lost livelihood due to pandemic. These initiatives have benefitted over 839,500 people across 19 states in India.


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Recognizing it will take alignment of all our organizations to scale impact globally, we invite you to join the movement as a Steward of Inclusive Capitalism. Together, the collective action of Council members will contribute to a fairer, more inclusive and sustainable future for all people and our planet.